General
How to become an ESPOO distributor?
Distributors shall have related resources of product, market, and customer. A specific Annual Sales shall be negotiated and confirmed by signing an agency agreement between
Do you provide samples ? is it free or extra ?
If your order is big enough, we will provide you with free sample.
Just tell us your freight collect account like FedEx DHL TNT, if you don’t have an account, it needs to charge Express fee properly.
Are you trading company or manufacturer ?
Yes, we are factory for more than 15 years in fingertip pulse oximeter and other health home medical.
What is MOQ?
Stocked model 1pcs above
Customized size/design/shape, MOQ 100-1000pcs
Product
Product Testing Is Accurate?
Yes, the doctor recommends the product.
Our material is of high quality, every fingertip oximeter is checked carefully by professional people before packing.
Customization
How is package ? May i have custom package ?
Yes ,easy to do custom package, show different packing idea.Or customized as customers requirements.
What Product surface handing you can support ?
We can provide screen printing ,frost,etc.
As to Product packaging printing color: Color can be made according to PANTONE color number.
Can I have a custom designed and mock up sample?
We design and construct each project to the individual customer’s needs.
Do you offer OEM?
Yes, we do. Your logo and patterns can be customized on the fingertip oximeter. In addition, we can also customize on the packaging.
Service
How long is your delivery time?
No matter you order standard products or non-standard products, we will arrange delivery within 3-5 days.
How about the delivery time?
Usually delivery time is 2~3 days after receiving the advance payment. For the customized product, 7-10 days after receiving the advance payment.
Can I come to China for factory inspection?
Of course, but it is better to wait until the epidemic subsides. Now we support using video for online factory inspection.
What is your warranty time?
The warranty time is 12 months, This warranty does not cover damage caused by man-made damage, improper care/use, negligence,and force majeure such as natural disasters, earthquakes, fires, etc.
Do you have a price list?
We are a professional supplier of fingertip oximeters and Blood Pressure Meters. All of our pulse oximeters are made according to different Functions and different screen display requirements. We have a price list.
What is the order process?
Determine the product model-function.
Samples–Send samples for you check.
Confirm Order- Signing sales contract after samples confirmed.
Deposit– 30% deposit before mass production.
Production arranged–we will process the production.
Remaining payment–after inspection, balance before shipment.
Shipping–we will ship the goods to destination port or forwarding company.
Confirm bill of loading/commercial invoice/packing list/certificate of origin.
After sales service.
Payment
What payment methods do you accept?
T/T、Paypal、Alipay、L/C、Online Payment
Shipping
What is your shipping terms?
a. For small trial order, by air or by express :FEDEX, DHL, UPS, TNT etc
b. For large order, we arrange shipment by sea or by air according to your requirement.